Program Manager for Education Job in United States Recruiting by Community Health Center, Inc

Job Description Summary:

Job Description:

The Program Manager for Education is responsible for the management of a portfolio of continuing education activities for health professionals nationally, which may include, but not be limited to, Project ECHO®, webinars, learning collaboratives, and on-demand modules. Projects are customized to meet the needs of funders and communities nationwide, addressing a wide array of health topics such as diabetes, mental health, substance use disorder, and women’s health. Approximately half of this role includes ongoing project management and support of MWHS’ Joint Accreditation for Interprofessional Continuing Education reporting, compliance, and improvement activities and the Weitzman Education Platform CME/CE learning management system.

The Program Manager will be responsible for working collaboratively on a project team and managing external stakeholder relationships in a fast-paced environment to ensure that all elements of the assigned education projects are successfully delivered. Supervising a team of 2-3 Education Program Specialists, the Program Manager will oversee project deliverables while striving for continuous and innovative program improvement.

Responsibilities

• Manage all elements of the project lifecycle of assigned Education projects including needs assessments, design, delivery, implementation, and evaluation
• Develop and oversee timelines and action plans to facilitate successful operations of assigned projects, delegate tasks as appropriate, and assume responsibility for the implementation and quality of all project components
• Lead weekly meetings of staff assigned to Joint Accreditation and Weitzman Education Platform processes, track action items, and work collaboratively with the Assistant Director of Education Operations to brainstorm and implement improvements
• Manage reporting timelines related to MWHS’ Joint Accreditation for Interprofessional Continuing Education
• Participate with a team in responding to learner/user tickets requesting support with the Weitzman Education Platform and lead office hours to assist internal staff in utilizing the platform and building activities
• Supervise and mentor a team of staff (2-3 Education Program Specialists), providing and empowering leadership to promote team wellness and professional development
• Assume day-to-day risk mitigation and relationship management for assigned projects, escalating problems to the Senior Program Manager when appropriate
• Engage with subject matter experts on innovative and interactive approaches for education content delivery
• Communicate regularly and efficiently with project funders and other external partners, which may include private, nonprofit, state, and federal agencies, including planning for and facilitating meetings to keep them engaged and motivated throughout the project lifecycle
• Collaborate with research/evaluation staff to develop surveys, reports, presentations, and manuscripts on assigned projects
• Develop high quality interim and final reports for funders per each project’s unique requirements
• Identify, recommend, and oversee innovative cross-project improvement opportunities in collaboration with other staff across levels and projects to contribute to the overall mission of the Weitzman Institute in areas such as project systems, communication, research and evaluation, and justice, equity, diversity, and inclusion
• Represent Weitzman Institute at national, state, and local conferences in order to build new partnerships, raise the visibility of WI’s Education initiatives, and stay abreast of the latest developments in the field

Requirements

• Bachelor’s degree required
• MPH, MHA, or related Master’s degree (or progress towards) preferred
• At least 2 years of related work experience in health professions education or public health preferred
• Demonstrated track record in accreditation compliance (either at the higher education level or CME/CE level) strongly preferred
• Learning management system (LMS) or CME/CE software proficiency strongly preferred
• Adaptability, flexibility, accountability, teamwork skills, and problem solving
• Proven experience managing a portfolio of complex projects and the ability to work under competing deadlines
• Excellent interpersonal, written, and oral communication skills
• Ability to work independently and collaboratively
• Superior organizational skills and attention to detail
• Technical proficiency in Microsoft Office and Zoom
• Experience with learning management systems or the technical skills to quickly become proficient with new systems

This Position is available for remote work.

Organization Information:

The Moses/Weitzman Health System is a global leader addressing challenges faced by organizations caring for the poor and diverse populations, and is home to programs focusing on education, research, and process improvement support for safety net providers. The system delivers primary care to more than 150,000 patients in Connecticut, and extends access to specialty care for more than 2.5 million individuals across the U.S. It is a national accrediting body for organizations training advanced practice providers, and offers accredited education and training for Medical Assistants in multiple states. As an incubator for new ideas in areas including social justice, the environment, and social determinants of health, the MWHS is addressing challenges faced by providers caring for underserved communities, creating innovative and impactful initiatives led by nationally and internationally recognized experts. As it forges pathways into the future of primary care, the MWHS honors Lillian Reba Moses (1924-2012), a granddaughter of slaves, and Gerard (Gerry) Weitzman (1938-1999), whose ancestors escaped pogroms in Eastern Europe. Their vision and commitment to justice and equity in healthcare is the foundation upon which the Moses/Weitzman Health System was built.

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