Strategic Staffing Solutions is hiring an IT Support Specialist for our banking client in Chandler, AZ. This a production support environment.Hybrid role that requires onsite 3x/week. No visa sponsorship available for this role.Duration: 12+ months, temp to hireJob/Role Description:Lead or triage major incidents management.Perform problem management to identify root cause and preventative actionsMonitor application health and reduce alerts and failuresMonitor batch and feed managementInvestigate and troubleshoot failuresSupport disaster recovery exerciseDrive solutions to reduce recoveryResolve troublesome trends as they developDirect the daily risk and control flow of operations, focusing on policies, procedures, and work standards to ensure successCollaborate and consult with peers, colleagues, and managers to resolve issues and achieve goalsRequired Qualifications:5+ years of application production support5+ years of unix, sql, autosys5+ years of Ab Initio experience5+ years of Teradata experienceDesired Qualifications:GCPHadoop experienceOracle experienceInformatica experienceFundamental of Production support, (ITIL framework would descript what are services the support organization would provide) deep experience in the following areas: incident, problem, event, request, change, environment, knowledge managementGreat tech and business communications skills (verbal and written)