Our client, a rapidly expanding insurance company in Raleigh, is seeking an efficient, productive, enthusiastic customer support specialist to join their team. This is an excellent opportunity for a strong problem-solver who is customer focused and eager to achieve ongoing growth and development in a supportive team environment. We need a self-motivated, highly capable candidate who can work well independently while also remaining mindful of team goals. The ability to multi-task and a willingness to take on a variety of responsibilities is essential. Some responsibilities will include:Handling a high volume of callsReviewing and organizing documentsMaintaining and updating spreadsheetsAssisting with policy file transfersThe ideal customer support specialist is a flexible, reliable, helpful professional with a strong work ethic and excellent attention to details. A quick learner with the ability to meet or exceed company and customer expectations by effectively prioritizing their work, projects, and requests.Other qualifications needed:Self-directed and driven to independently manage their workloadExcellent organizational and time management skillsSmart, diplomatic, polished communication styleProficiency with MS Office Suite, including OutlookThis is a temp-to-hire position paying up to $45k, depending on experience. Selected candidate must be willing to obtain their insurance Property & Casualty License once hired by the company. Please forward a MS Word formatted resume for prompt consideration.