Please note, this position is located at Snowshoe Mountain Resort in Snowshoe, West Virginia
Seasonal (Seasonal)
We are looking for people who are passionate about life and what they do. People who love the mountain lifestyle and who want to be at Snowshoe! We seek qualified candidates that exemplify our Core Values of Honoring Authenticity, Embracing Empowerment, Cultivating Collaboration, and Prioritizing Purpose.
Our goal at Snowshoe is to provide exceptional mountain experiences for our guests, employees, and community. We do so by embracing authenticity, celebrating our differences, and finding ways we can all connect through our shared passion for the mountain. At Snowshoe everyone is welcome, and we encourage you to be yourself. Simply put, you belong up here and we can't wait to see you on the mountain!
Work, Play, Get Paid and Enjoy the Perks:
- Free skiing + riding privileges with direct to lift access at 14 iconic resorts including: Snowshoe Mountain, Stratton, Palisades Tahoe, Mammoth Mountain, Steamboat and more!
- 401(k) plan (Available to any employee over the age of 18)
- 12 Discounted Friends and Family $25 Winter Lift Ticket Vouchers
- 30% - 45% off Snowshoe food & beverage locations (excludes alcohol)
- 30% off soft goods and 15% off hard goods at Snowshoe owned retail locations.
- Pro Deals from some of the industries top brands such as Smartwool, Smith, Dakine and North Face
Featuring one of the largest trail systems in the East, a certified IMBA Ride Center, and host to noteworthy events like Downhill Southeast, WV Enduro Series, and the 2024 UCI Cross Country Marathon World Championships, Snowshoe Bike Park is recognized as one of the best in the U.S. With legendary berms, jumps drops and flow for every appetite. This position is responsible for the building, repair, and maintenance of Bike Park trails utilizing heavy equipment including but not limited to excavators, skid steers, dozers, etc. in accordance with the goals and objectives set forth by the trail crew foreman.
RESORT OVERVIEW, CULTURE AND VISION Snowshoe is the premier destination for Mid-Atlantic and Southeast skiers, snowboarders and summer enthusiasts. We offer 257 acres of skiable terrain, 1500 vertical feet, 61 trails and the best snow around. Enjoy our world class events, cool mountain temperatures, beautiful vistas and 11,000 acres of unspoiled wilderness.
OUR VALUESOur organizational values describe our shared beliefs, the principles important to our organization; how we want to treat each other and our guests.
Honoring Authenticity, Embracing Empowerment, Cultivating Collaboration, Prioritizing PurposeESSENTIAL DUTIES
- Conducts all trail building and maintenance to professional standards with the goals of stability, sustainability, and trail rating appropriateness.
- Ensures professionally designed and finished 'go-arounds' are built at all significant features on blue square and black diamond trails to provide an obvious and low risk alternative path for riders not confident in their ability to ride the feature. This will also be completed on double black diamond trails when and where it is possible to do so.
- Manages water drainage on trails by the use of drainage pipe, culverts, ditches and sustainable trail designs which minimize erosion and enhance the sustainability of trails.
- Ensures all trail work areas are finished properly and aesthetically by removing, burying, or neatly stacking all trees and large limbs, seeding and haying all disturbed dirt and the sides and backs of berms, tables, etc.
- Conducts manual labor to include trail construction, rock removal and raking with hand tools.
- Operates a variety of heavy equipment and tools including but not limited to excavators, skid steers, ATVs, chainsaws, nail guns, circular saws, etc.
- Maintains constant awareness of working environment and team member's positions and avoids putting themselves or others in potential danger when operating equipment.
- Conducts regular inspections and maintenance of equipment and tools as set forth by the manufacturer's recommendations in order to optimize the crew's productivity and keep all equipment and tools in good repair
- Constantly monitors all areas of the bike park for potential hazards including but not limited to downed trees, limbs and branches, missing or damaged signage, soil or rock erosion, feature damage or degradation.
- Assists with and ensures the regular inspections and maintenance of equipment and tools is performed by operators set forth by the manufacturer's recommendations in order to optimize the crew's productivity and keep all equipment and tools in good repair.
- Communicates with bike park manager, instructor staff, patrol staff, other trail crews, and MAC staff when closing or opening trails for repair or maintenance
- Ensures proper signage is installed on all new trails, features, and drops prior to opening.
- Ensures all new or redesigned trails, features, and or drops are signed off on by bike park manager and patrol manager prior to opening to the public.
- Maintains communication with bike patrol and makes arrangements for the maintenance and or repair of any trail sections or features reported to be in need of maintenance and or repair.
- Provides and documents ongoing safety discussions with team to maintain a high level of safety awareness.
- Maintains a presence at all Races and Events and supports the events team as needed.
- Will be required on occasion to assist with other bike park operations or events when called upon to do so.
This job description is an overview of the scope of responsibilities and is not intended to be an inclusive list of job tasks and expectations. With the evolution of this resort and position, the responsibilities of this position may change.
EDUCATION & EXPERIENCE REQUIREMENTS Education: High School Diploma or Equivalent - minimum required
Experience: 4 years biking. 2 years of trail building experience. - minimum required
QUALIFICATIONS, KNOWLEDGE, SKILL AND ABILITY REQUIREMENTS- Must be an expert Downhill Mountain Biker and have the ability to ride all levels of trails in the Bike Park- minimum required
- Well versed in all aspects of cross-country biking to meet demands of growing sport. -preferred
- 2 years previous trail building and maintenance experience, preferably in a bike park environment. -minimum required
- 2 years previous heavy equipment, chainsaws and power tools experience. -minimum required
- Basic computer skills. - preferred
- Must have a minimum of 2 years' experience operating a variety of heavy equipment in a trail building capacity
- Must meet minimum requirements of the Snowshoe Driver's Program
LEADERSHIP- Understands business complexities and assumes responsibility for driving change
- Leads employees or teams of employees to achieve goals
- Guides employees through periods of change, even during difficult times or in the face of hard business decisions
- Exhibits honesty, integrity in an environment of mutual respect and trust, core values, reliability
ENGAGEMENT- Is inquisitive and curious, always asking questions; Seeks new and/or different or ways to improve the business; Thinks outside the box
- Is recognized by others (internally and externally) as being engaged in their role, and someone who can often see things that others have not
- Inspires, motivates, develops, energizes, and creates engaged employees, with a solid record of employee retention
- Demonstrates true passion for the job, the resort, and the company overall
- Displays rigorous commitment to the environment, financial and safety of self, business, and inherent risks through stewardship.
COMMUNICATION- Communicates clearly and appropriately - both orally and in writing
- Responds to questions or requests in a timely manner
- Conducts regular one-on-one and departmental meetings to ensure a good flow of information
- Recognizes and rewards the achievement of his/her team and others; Ensures thank-yous are delivered
- All communication is down home and strives to improve upon a high level of guest service in a friendly manner
- Proficient in use of technology to include Excel, Word, the Internet, desktop publishing and database management software programs. Is able to learn quickly those applications not known.
DELIVERY- Achieves high-quality business outcomes for the division as well as delivering good results that help the business overall
- Delivers highly accurate end-work product personally and through overseeing others
- Able to analyze numbers and draw conclusions from statistical information
- Meets or exceeds financial goals, budgets, forecasts
- Creates successful strategies that produce results, but is also willing to accept responsibility for shortfalls when appropriate
- Ensures a guest driven atmosphere and improves commitment to a service level that exceed our guests' expectations
FLEXIBILITY- Adapts and is flexible to changing business circumstances across a season, a fiscal year, and/or multiple years; Exhibits willingness to change
- Adjusts budgets and reforecasts as needed across the year based on changing business needs
- Exhibits flexibility in their thinking, will bend when needed, and will lobby others to change when necessary
- Inspires a unified team through understanding was is required for successful, cooperative and fun team success
TRAVEL REQUIREMENTSAny employee or volunteer who operates a company vehicle including cars, trucks, snowcats, snowmobiles, or heavy equipment is required to comply with the Driver's Standards Policy. This policy also applies to employees or volunteers driving their personal vehicles for company business more than four times per month, averaging 30+ miles per trip. All drivers should receive a full copy of the Alterra Driver's Standards Policy; if you have not - please contact your Risk/Safety or HR/EE Department.
PHYSICAL DEMANDS AND WORKING CONDITIONSThis position may be required to work evenings, weekends and holidays.
Mountain Environment:- The primary physical environment in which this position works is out of doors with a high exposure level to cold, snow, wind, rain, bugs, sun, high altitude, extreme heights, lightning, etc...
- The degree of strenuous activity within the job is considered to be high. Often lifting a weight of 50 pounds throughout the day is common.
- Additional strenuous physical activity may include walking or hiking upon uneven, challenging terrain with heavy tools or equipment.
- Exposure to: Chemicals required for cleaning, de-greasing, and painting Ultra Violet radiation from the sun enhanced through lack of atmospheric filtration at work altitude. Fumes produced in activities ranging from cleaning to painting to fabrication of metal products. Noise generated by snowmobiles, lift equipment, and tools may require hearing protection to be worn.
- Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees.
- Vision occurs continuously with the most common visual functions being those of near vision and depth perception.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily- reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
An Equal Opportunity Employer
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