Animal Welfare Representative City Job in United States Recruiting by City of Oklahoma City

$17.38 - $26.94 Hourly

Note: The normal starting pay for this position is the minimum of the pay range listed above. A higher rate of pay may be considered, dependent on the qualifications and experience of the selected applicant and/or the City’s step placement policy.

Full-time City employees will receive preference in the following order: major division first, then department, then all other full-time City employees. Part-time/year-round City employees will receive preference next. If there are no qualified full-time City employees or part-time/year-round City employees, external applicants will then be considered.

Important Application Information: Completion of the supplemental questions is required. Applicant responses to supplemental questions must specifically answer the questions asked. Responses to supplemental questions must be supported by work history/information listed on the application/resume. Applications may not be reviewed if specific responses to supplemental questions have not been provided.

This job classification has been designated as a safety sensitive job classification in accordance with the Oklahoma Medical Marijuana and Patient Protection Act, 63 O.S., § 427.1 et seq., (OSCN 2019), effective August 29, 2019. This means employees in this job classification can be subject to disciplinary action up to and including termination if they test positive for marijuana components or metabolites, even if they possess a medical marijuana license.

JOB SUMMARY

This posting will be used to fill a current vacancy in the Animal Welfare Division of the Development Services Department within the City of Oklahoma City and is under the direction of an immediate supervisor. However, an eligibility list will be established or supplemented for filling future vacancies in the department, per provisions of the AFSCME collective bargaining agreement. The Animal Welfare Representative is primarily responsible for providing customer service, clerical and administrative support and performing animal handling and basic animal care tasks. The duties performed require the possession or the ability to obtain a general knowledge of animal behavior, their care and safe handling techniques, prior to assuming the full duties and responsibilities of the position. Essential job functions include: educating, counseling, and exchanging information with the public, regarding shelter animals, divisional programs, services, activities and policies and procedures; responding to citizen complaints and inquiries; operating a two-way radio to dispatch service requests; receiving, identifying and assessing animals upon intake; evaluating and placing animals in reclaim, adoption, foster care and rescue status or programs; performing primary care tasks such as, supplying food and water or performing routine facility maintenance; maintaining information regarding customer contacts; performing computerized and manual data control and records management tasks; completing forms and reports; performing cash transactions; and operating standard office equipment. The Animal Welfare Representative has frequent contact with the general public and outside agencies to exchange information, locate animals or conduct tours of the facilities. The employee must use tact and diplomacy in answering inquiries, responding to complaints, and exchanging information regarding the operations of the work unit. Work is performed independently and/or with limited supervision. The assistance of an immediate supervisor is typically available when responding to unusual problems or situations. The work performance is evaluated for consistency with policies and procedures, through visual inspection of records and complaints registered by citizens. 

VETERANS PREFERENCE

Honorably discharged veterans of the United States Active Duty Armed Forces, National Guard, and Reserve Forces who are not currently employed full-time by the City of Oklahoma City and who meet the qualifications for the position shall be given preference. To receive preference, veterans must submit verification of honorable discharge from the United States military service (Department of Defense Form DD214 or NGB Form 22) prior to the closing date of the vacancy announcement. 

JOB REQUIREMENTS 

NOTE: The incumbent will be required to successfully complete a prescribed course of training administered by the Animal Welfare Division. The training will consist of information regarding the safe and proper handling of animals, applicable laws or regulations, and departmental policies and procedures. 

COMPETENCIES

WORKING CONDITIONS 

Note: Typical City employee working hours are 8:00 a.m. to 5:00 p.m., Monday through Friday. However, working hours vary (may require work to begin before 8:00 a.m. and/or end beyond 5:00 p.m., and/or may require work on weekends and holidays), and are subject to change, based on the duties and location of the position and the business needs of the assigned work unit/department.

PHYSICAL REQUIREMENTS 

OTHER DETAILS

Note: An eligibility list will be established from this posting consisting of applicants who receive a score of 70 percent or better. Multiple selection procedures may be utilized; a minimum of 70 percent or better will be required on each; and the results of multiple selection procedures will be equally weighted. The eligibility list will be in effect for 180 days from the date of the final selection procedure and will be used to fill future vacancies.

Pay Method: City employees are required to receive pay electronically, either via direct deposit or pay card.

Background Investigation, Drug Testing, Physical Examination: Upon a conditional offer of employment/acceptance of position, the City of Oklahoma City will conduct a criminal history background check for external applicants. Applicants will be provided contact information for any third-party reporting agencies used to collect background information in connection with conditional offers of employment.

If the position accepted includes a driver license (commercial or non-commercial) Job Requirement, the City of Oklahoma City will obtain a Motor Vehicle Report for internal and external applicants. 

If the position accepted is safety sensitive and/or a driving position, internal and external applicants will be provided a copy of the City of Oklahoma City's Drug and Alcohol Testing Policy prior to being directed for a drug test.

If the position accepted is cyber security sensitive, internal and external applicants will be subject to a Criminal Justice Information Services (CJIS) Interstate Identification Index (III) Fingerprint Background check. Additionally, employees in this job classification must complete Level 4 Security Awareness Training and pass an online certification test.

If the position accepted includes a lift/push/pull/carry Physical Requirement of 25 pounds and greater, internal and external applicants will be directed for a physical examination.