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Account Manager - Renewal Specialist (SaaS/Healthcare)


Account Manager - Renewal Specialist Remote U.S. (designated states) This position is fully remote and may be performed from one of the following U.S. states: AL, AZ, FL, GA, IN, KS, MA, MI, MS, NC, NV, OR, PA, SC, TN, TX, UT, VA. Department: Sales Reports To: VP of Sales (Upsell) The Account Manager - Renewal Specialist i s responsible for renewing contracts  and managing sales into Physical Therapy office environments within their account list. This is a quota carrying position with responsibility to drive annualized revenue across the product lines offered by Raintree, including but not limited to EHR/PM Software, SaaS offerings, Revenue Cycle Management (RCM), and third-party partner products. The Renewal Specialist focuses on re-contracting existing Raintree customers. Duties and Responsibilities Independently manage a sales account list to achieve assigned quarterly and annual sales targets while working as part of a team Generate incremental revenue from price increases and new business from product and services sales to mid-sized to large PT practices Prospect for potential opportunities using direct methods, such as calls and face-to-face meetings, and indirect methods such as networking  Identify and qualify new prospects to continually build pipeline  Promptly and effectively engage with prospects identified through marketing lead generation efforts  Provide useful feedback to marketing group on lead quality  Accurately track each prospect through the sales stages within CRM system  Manage current quarter business and subsequent quarters' pipeline proactively and consistently  Drive the sales cycle from initial customer engagement to closure  Provide accurate forecasts around sales pipeline on a monthly basis   Implement business and marketing initiatives to drive quota achievement  Develop and maintain key account plans that identify opportunities to deliver value, including strategic motivators, main stakeholders, buying processes, and forecasted sales  Articulate and evangelize the vision and positioning of the organization and its solutions to differentiate capabilities to clients  Develop and maintain a high level of domain and competitive knowledge on industries and products to leverage in the sales cycle  Effectively demonstrate products and services  Provide feedback to Sales Management related to the market and competitor environment  Contract negotiations with prospective clients Travel within assigned territory and/or for industry events  Position Proficiencies and Requirements Bachelor's degree or relevant work  experience in a similar role At least three years of documented success in selling SaaS with contract negotiation experience Demonstrated success achieving sales targets and quotas  General computer proficiency, including working knowledge of Google Suite, Microsoft Office Applications (Word, PowerPoint, Excel, etc.) and Salesforce.com Well-developed verbal, listening and phone communication skills Good written communication skills with the ability to write routine correspondence Remote Office with travel up to 25% Competencies to Drive Success Accountable Demonstrates relationship building skills both internally and externally Strong organizational skills and ability to execute manual detailed tasks Strong customer service focus and commitment Ability to establish and maintain effective working relationships within the team Ability to work well with diverse personalities Tactful, mature and flexible Our Core Values We put our Clients First - We are Open and Honest - We are Disciplined, Yet Flexible We love to Solve Problems - We are Committed to Greatness - We are a High Performance Team About Us Work with a World-Class Healthcare Team.  Raintree Systems is the leading provider of both efficiency tools and engagement features that are built to manage ALL aspects of the healthcare industry.  By way of high-level automation, intuitive analytics and simplified reporting, our platform eases practice staff's workload and optimizes business operations.  Our team of Rainees is built on expertise in their respective areas with a core understanding of teamwork and collaboration. Plus, our Rainees have an enthusiasm for excellence, growth, and continuous improvement in our process and the ways in which we support our valued clients.  If you align with our company values and seek to join a team of friendly and passionate people who are dedicated to excellence, Raintree may be the perfect fit for you!   Our Perks Remote Work/Work From Home Paid Time Off/11 Paid Holidays/Year-End Holiday Break Health, Dental, Vision, HSA/FSA 401K with Company Match Disability & Life Insurance Employee Assistance Program Paid Parental Leave Raintree Systems provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Powered by JazzHR

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