Patient Sales Coordinator/ Appointment Scheduler

  • Company:
    HearingLife
  • Salary:
    negotiable / monthly
  • Job type:
    Full-Time
  • Posted:
    3 days ago
  • Category:
    Business

Job Description

A private hearing healthcare practice located near Morristown is currently looking for a sales driven and motivated individual to manage the front office, create appointment opportunities through telemarketing calls, and represent our practice with professionalism.

Responsibilities:

  • Promote sales by actively attracting new patients to the office through heavy outbound dialing

  • Confer with incoming patients to generate referrals for patient hearing health outreach

  • Act as first point of contact for incoming patients; troubleshoot minor hearing aid issues

  • Data entry and appointment scheduling using company scheduling protocols and internal scheduling database software

  • Execute routine bank deposits and credit transactions; manage petty cash account

  • Maintain weekly sales reports

  • Package and ship supplies and equipment

  • Determine specific patient insurance coverage by working directly with insurance companies

  • Assist patients with qualifications for credit application as needed

  • Order and maintain appropriate and approved office supplies

Requirements:

  • Understanding of current marketing promotions

  • Willingness to make extensive outbound dials

  • Understanding of current HIPAA laws is a plus

  • Strong interest in patient care and hearing health

  • High School Diploma or GED

  • At least one year of front office experience

  • Telemarketing and inside sales experience a plus

  • Exceptional professionalism, strong verbal and written communication skills

  • Outstanding planning and organizational skills

  • Superior multi-tasking and strong time management ability

  • Ability to work independently

We are an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, sex, national origin, disability, or protected veteran statu