Marketing and Engagement Specialist

  • Company:
    Friday Health Plans
  • Location:
  • Salary:
    negotiable / month
  • Job type:
    Full-Time
  • Posted:
    4 hours ago
  • Category:
    Insurance,Financial Services,Hospital and Health Care

Who You Are

You like the challenge of wearing multiple hats. You understand the importance of clear communication with all of Friday’s stakeholders; including members, brokers, and employees. You are excited about a role that is responsible for ensuring that communication is disseminated and understood. You are the Marketing and Engagement Specialist that we have been looking for and we would like to meet you!

Who We Are

Friday Health Plans’ products are designed with simplicity and affordability in mind for people who buy their own health insurance. Plans are offered in bronze, silver, gold and catastrophic categories. They include benefits that many customers use the most, such as unlimited $0 primary care and mental health visits, thousands of $0 preferred generic drugs, and unlimited $0 virtual doctor visits.

Headquartered in Denver, Colorado, Friday was founded in 2015 and started selling plans in Colorado in 2017. After acquiring $50 million in funding in 2019, the company expanded and currently serves more than 80,000 members in Texas, New Mexico, Nevada and Colorado. The company is raising additional funding to support its future growth, with plans to add three to five new states each year.

All health plans are compliant with the Affordable Care Act and are regulated by individual states’ divisions of insurance. Plans are offered on and off the health insurance marketplace, through licensed brokers, and through the Friday Health Plans website.

What You’ll Do

The Marketing and Engagement Specialist will help coordinate communication with our members, brokers, employees and other stakeholders. This team member wears multiple marketing communications hats as the company expands in existing states and launches in several new ones each year. This person will serve as the “listener” to the Friday members so marketing has thorough insight into the member experience and create appropriate messages and campaigns. This entails working closely with many departments, including customer service, broker service, provider relations, and other operational groups. They will also serve as the main liaison for company-wide internal communications, including assisting with rolling out and managing the new company intranet.

Required

Knowledge, Skills & Abilities:

  • Strong written and verbal communication
  • Working knowledge of social media platforms
  • Strong listener with the ability to problem solve in a complex environment
  • Ability to solicit feedback (sometimes negative) and create summary presentations and reports
  • High comfort level giving presentations to different departments
  • Experienced in Microsoft Office suite, comfortable learning new technologies
  • High comfort level convening small groups or listening sessions
  • Excellent oral and written communication abilities
  • Excellent analytical and problem-solving skills
  • Strong attention to detail and organization
  • Ability to work under pressure while continuing to use creativity and good judgment
  • Ability to multi-task and complete assignments on time
  • Ability to work independently

Required

Education/Experience:

  • Bachelor’s degree
  • 2-3+ years’ experience
  • There will be an opportunity to train and test for a health insurance broker license if desired.

How You’ll Be Valued:

  • Medical, Vision, and Dental premiums for you and your family covered at 100%
  • Company funded health savings account (HSA)
  • 401(k) and 401(k) matching
  • Company paid life insurance
  • Company paid short- and long-term disability insurance
  • Employee assistance program
  • Paid time off and 10 paid holidays
  • A company culture that is regularly recognized as a Top Workplace by organizations such as CoBiz and the The Denver Post
  • Pay: $35,000-$40,000/ year

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