Inside Sales Representative Summary: The mission for an InsideSales Representative will be to provide Processing, Monitoring, Communicating, Selling and support to the sales stall, CSRs, Traders and customers. They will accomplish this by executing the following duties and responsibilities. Essential Duties and Responsibilities: Responsible for inside sales to the dairies which consists of,but is not limited to, selling ingredients off the price sheet, and managing individual deals with traders and selling ingredients at agreed upon prices. Responsible forthe sales, written contract, and communication that is contract related until that contract is entered into systems Responsible for active selling by way of calling dairies to gain competitive information, bids, and market information that is useful to maintain competitive pricing. Directly responsible for information shared with the traders and sales manager. Responsible for all aspects oforder entry for all products as it relates to your assigned accounts. This includes all (grain, mixed feeds, whey, molasses, sacks and commodities) daily orders placed by calling the dairies directly, setting up a set schedule for weekly loads, and/or accepting call-ins. Directly responsible for systems entry ensuring product comes from the correct locations, and is priced and applied correctly to contracts. Responsible for ALL customer service issues which include but are not limited to handling complaints, requests for paperwork, account reconciliations, resolving price issues, resolving logistics / transportation concerns, and product quality issues. Directly responsible for using the Customer Service Representative as a resource if need by in bring all problems to resolution. Responsible for the gathering and reporting of information to the CSR in requesting credits back to the daily for any reason. Responsible for aiding the credit department in collection efforts for accounts you are handling. Responsible forthe care and management of accounts in other customer bases when CRS is on vacation, or away from the office for any reason. Responsible to team members in relaying current commodity pricing daily.Responsible for other duties as assigned. Job Description: Safety – Striving for the freedom from the risk of injury, danger or loss in regards to your person, team and environment. Professionalism – Holding the characteristics of or benefiting the representation of the company within the office environment and in the community in the highest regard. Accountability – A personal pledge regarding the duties and responsibilities associated with that of company employee. Excellence – The degree to which all things the company are held to;Quality,Distinction,and Reputation. Innovation – Constantly asking “why” and “why not” – the introduction of new methods and/or strategies to the department. Teamwork: Balances team and individual responsibilities; exhibits objectivity and openness to others’ views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; able to build morale and group commitments to goals and objectives; supports everyone’s efforts to succeed. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Excellent communication verbally and written skills Honesty/integrity Flexibility/adaptability Attention to details Analytical skills Proactivity Teamwork Computer Skills: Microsoft Office applications, Webster, Track n Ship, Fax Machine, and Copy Machine. Education and/or Experience: Bachelors degree required.