Front Desk / Receptionist Medical

  • Company:
    Fast Access HealthCare
  • Salary:
    negotiable / monthly
  • Job type:
  • Posted:
    5 days ago
  • Category:

Job Description



Fast Access Healthcare is currently seeking an experienced, confident and joyful Front Desk / Receptionist for a primary care practice in Chattanooga. We are looking for a candidate who is confident, detail oriented, perceptive, adept at serving people, adept at making them feel valued respected and important, and able to thrive in a stressful environment. The ideal candidate must be sincere and sensitive to patient needs, while maintaining a very welcoming caring rapport with a variety of patients. The ideal candidate must be self-motivated, and a team player with excellent leadership and task skills. He or she will be the first point of contact for our valued patients.


The primary responsibilities of this role include, but not limited to:


-Greeting and making patients feel welcome

-Working as a first point of contact with new and existing patients.

-Connecting the patient to Fast Access by welcoming them, helping them navigate Medical Questionnaires, Insurance forms, Personal Information Forms, etc.

-Ensuring patient paperwork is complete and adequately explained.

-Ensuring the Medical staff has what they need to supply fast expert patient care.

-Answering phones, emails, faxes etc.

-Working with patients to collect payments and answer insurance & billing questions.

Registration/Scheduling appointments

-Patient call-backs




  • Minimum one year of administrative experience as front desk coordinator/customer service.
  • Associates or Bachelors degree is preffered.
  • An intuituve highly organized peronaility. Attention to detail is a must. Must possess comfort with navigating multiple tasks in a frequently very busy and stressful environment, while maintaining a caring, friendly and calm disposition with all patients & staff.
  • A team player, putting the needs of peers first.
  • Excellent communication skills.
  • Insurance knowledge preferred.
  • Computer skills.
  • All candidates must be willing take and be able to pass a drug screening test.
  • All candidates must be willing take and be able to pass a thorough background test.


Fast Access Healthcare is a team of individuals that care about their patients. We have seven locations with a competitive support team.


Our Locations include:

  • East Brainerd (Lee Hwy / Shallowford Rd)
  • Hixson
  • Cleveland
  • Signal
  • East Ridge
  • Tiftonia (Lookout Valley)
  • Dunlap

For more information visit our website at



Company Description

Fast Access Healthcare is a healthcare company that provides Advanced Primary Care services. We combine Walk-In Access with Advanced Primary Care. Beyond basic primary services, we provide our patients with key diagnostic tools treatment options. We offer our own Allergy Program, Vascular Screening & full Ultrasound Program, Weight Loss Program, Alternative Pain Treatments, I.V Therapy, and Bracing products. We are a multi-site company that sees a wide range of variety of patients on a daily basis.