Field Support Representative (Outside) – Chicago, IL – Midwest Region

  • Company:
    Viamericas Corporation
  • Location:
  • Salary:
    negotiable / month
  • Job type:
    Full-Time
  • Posted:
    20 hours ago
  • Category:
    Banking,Insurance,Financial Services

This is a Temporary Position Field Support Representative, working 4 days of week, 8 hours each day.

You will be visiting our customer agent’s locations (located in IL, MN, and WI). You must have access to a vehicle.

Position Summary

As a Field Support Representative, you will responsible for installing, training, promoting and providing company products or services in a variety of locations.

Responsibilities

  • Visit customer locations assigned based on a weekly schedule to install a new system.
  • Training customer users in the new system and guarantee their knowledge of it.
  • Submit weekly reports.
  • Identify points to improvement based on the comments and experience of the users.
  • Eventually carry out satisfaction surveys.
  • Must be willing to travel.
  • Other duties as required.

This position is specifically in the corridor of IL, MN and WI

Candidate must reside within one of the three states mentioned above.

Education And Experience

  • High School Diploma or equivalent work experience.
  • 1-2 years experience in the industry preferred.
  • Intermediate knowledge in computers systems.

Skills And Qualifications

  • Bilingual Skills required: English and Spanish
  • Intermediate experience with Microsoft Office, specifically Excel.
  • Must have great follow-through skills, and a go-getter mentality.
  • Solid written and verbal communication skills.
  • Must be willing to travel up to 50% of the time.
  • Familiarity with CRM platforms.
  • Skills as an instructor- trainer
  • Valid Driver’s License and satisfactory driving record is mandatory.

Viamericas is a #1 ranked and licensed money transmitter offering international money transfer, bill payment, check processing and top-up services at thousands of agent locations across the United States, and over 51,000 locations in 34 countries for cash payout or direct deposits to bank accounts. The Vianex online site and mobile app allow customers to safely, easily and affordably send money 24/7 from the U.S. to Mexico, Central and South America, the Philippines, India, Africa and other countries.