Desktop Support Engineer

  • Company:
    Olson Technology
  • Location:
  • Salary:
    negotiable / monthly
  • Job type:
    Full-Time
  • Posted:
    3 days ago
  • Category:
    Technology

Job Description

Job Description: Olson Technology is looking for a technology enthusiast that loves to help clients with their IT needs.

About Olson Technology: We are a managed service company that has been providing IT support to local clients for the past 12 years. Our goal is to provide clients with support and services that keep them productive, safe and up to date with the latest technologies. Our services include many cloud based and on premises solutions. We have always been a virtual company that works from home or at client sites.

What it’s Like to Work Here: Employees are exposed to a wide variety of technology. Nobody is subject to just doing one thing. Each person is given the opportunity and encouraged to learn all aspects of keeping our clients supported. From answering the phone, migrating servers to the cloud, diagnosing network issues or hanging access points, each person plays a part.

A Day in the Life at Olson Technology: Each day starts with a morning huddle where we quickly gather via video chat to plan for the day. Then we move onto working projects or inbound calls. Firewalls, switches, access points, servers, cloud and desktops are all part of our daily support tasks. Much work is accomplished remotely from home base but we also go to client sites when hands on attention is needed

Qualifications to be a Tech at Olson Technology:

Strong ability to communicate technical jargon to clients in a manner that is understandable.

The desire to work remotely at home as well as traveling to client sites

Training in the Active Directory, Group Policy

Understanding of layer 2 and 3 switches

Understanding of access points

Cloud computing experience is a plus

Love a challenge

 

Ready to apply? If this job sounds like a fit for you, please apply now. Good luck!

Company Description

Managed Service Provider in our 12th year. Focused on building long term relationships with all of our clients and employees.