Certified Medical Assistant and Receptionist

  • Company:
    Medical Practice
  • Salary:
    negotiable / monthly
  • Job type:
    Full-Time
  • Posted:
    3 days ago
  • Category:
    Healthcare

Job Description

INNOVATIVE MEDICAL PRACTICE LOOKING FOR THE NEXT TEAM PLAYER!

Who we are: An innovative medical practice focused on wellness and restorative health. We are just over two years old, and literally growing by the day!

What we are looking for: We are seeking a seasoned, highly motivated Certified Medical Assistant/ Receptionist to join our team part-time. In this role, you will perform administrative and clinical assignments that keep our patients happy and the medical practice running smoothly.

Dollars, Cents and Benefits: The minimum hours for this position are 35, with a maximum of 40 Monday through Friday, and will be compensated at $16-$18/ hour depending on experience. Benefits will be discussed after 90 days.

We would like a team player who can contribute positively to the growth of the practice by delivering operational excellence. If this is you, continue reading!

BUT BEFORE YOU READ ON, PLEASE CONSIDER THIS: The office is very busy Monday through Friday. You will be expected to 'wear many hats', so the ability to multi-task, stay organized and represent the practice in a professional manner is critical to the success of this role.

 

Responsibilities:

  • Welcome patients and visitors with a ‘PATIENTS FIRST’ attitude whether in person or by telephone; answering or referring inquiries
  • Answer patient inquiries and large call volume. Must have the ability to navigate phone conversations promptly and with a professional level of customer service
  • Maintain reception and back office areas ensuring spaces are clean and organized at all times
  • Assist Physician with medical tasks such as taking vital signs, injections, and assisting sedated patients
  • Respond to distressed patient needs or patient emergency
  • Ensure exams rooms are prepped according to policy standards
  • Keep patient appointments on schedule; reviewing service delivery compared to schedule, reminding service provider of service delays
  • Maintain patient accounts by obtaining, recording and updating personal and financial information
  • Protect and abide by patient confidentiality policies and regulations
  • Ensure availability of treatment information by filing and retrieving of medical records
  • Obtains revenue data by recording and updating financials, recording and collecting patient billing, controlling credit extended to patients, filing, collecting and expediting 3rd-party claims
  • Maintain business office inventory and equipment by checking stock to determine inventory levels, anticipating supply needs, placing and expediting orders, billing reconciliation; scheduling equipment and service repairs
  • Establish effective rapport with other employees, customers, clients, patients, families, suppliers and physicians
  • Contributes to team effort by accomplishing related results as needed

Skills and Qualifications:

  • High School/ GED required minimum (Associates Degree is a plus)
  • Must be a Certified Medical Assistant
  • Must have experience in healthcare
  • Must have an operational mindset: highly organized with the ability to prioritize tasks based on importance throughout the day
  • Knowledge of EMR and working with tablets (iOS/Apple)
  • Comfortable with fluoroscopy/ C arm use 
  • Have the ability to work with minimal oversight
  • Excellent communication and problem solving skills
  • Technical aptitude and quick learner – must be able to quickly learn systems, tools and operational processes
  • Ability to work with minimal supervision and thrive in a fast pace environment
  • Must have a reliable transportation