Guest Services Worker – Susquehanna – WRMC EVS

  • Company:
    Aramark
  • Location:
  • Salary:
    negotiable / monthly
  • Job type:
    Full-Time
  • Posted:
    3 weeks ago
  • Category:
    General Labor

About AramarkAramark (NYSE: ARMK) proudly serves Fortune 500 companies, world champion sports teams, state-of-the-art healthcare providers, the world’s leading educational institutions, iconic destinations and cultural attractions, and numerous municipalities in 19 countries around the world. Our 270,000 team members deliver experiences that enrich and nourish millions of lives every day through innovative services in food, facilities management and uniforms. We operate our business with social responsibility, focusing on initiatives that support our diverse workforce, advance consumer health and wellness, protect our environment, and strengthen our communities. Aramark is recognized as one of the World’s Most Admired Companies by FORTUNE, as well as an employer of choice by the Human Rights Campaign and DiversityInc. Learn more at or connect with us on Facebook and Twitter. Position Summary: The Guest Services Worker is responsible for ensuring guest satisfaction by booking reservations, assisting with guest needs, and resolving or escalating any guest concerns or issues. Essential functions and responsibilities of the position may vary by Aramark location based on client requirements and business needs. Essential Functions: Greet and provide customer service to guests while anticipating their needsBook reservations and coordinate registrationOperate a register and/or software system to complete cash and credit card transactionsAnswers phone calls and emails and delivers messages as neededMaintains excellent customer service and positive attitude towards guest, customers, clients, co-workers, etc.Other duties and tasks as assigned by managerPrevious guest services experience preferredDemonstrates excellent customer service skillsDemonstrates interpersonal and communication skills, both verbal and writtenDemonstrate organizational skills, accuracy, and attention to detailRequires occasional lifting, carrying, pushing, pulling of up to 25 lbs