Job description Our purpose - Opening up a world of opportunity - explains why we exist. Here at HSBC we use our unique expertise, capabilities, breadth and perspectives to open up new kinds of opportunity for our more than 40 million customers. We're bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world - for our customers, our people, our investors, our communities and the planet we all share.The Employee Relations Consultant may directly handle complaints that are raised through various internal escalation channels by conducting internal investigations, cultural assessments, and helping to resolve employee conflicts through facilitated discussions. The Employee Relations Consultant may be responsible for advising stakeholders on Employee Relations / management best practices, with the focus of resolving and/or preventing workplace conflicts. The Employee Relations Consultant may partner with the Legal Department on responding to lawsuits, agency claims, attorney letters, etc. The Employee Relations Consultant may be responsible for drafting or revising Human Resources Policies & Procedures and providing interpretation of policy / guidance to HR and the business. The Employee Relations Consultant may also be responsible for supporting or leading various HR projects, including in the change/transformation space. The Employee Relations Consultant will also leverage their technical skills to conduct data analysis and prepare reporting and/or papers to support investigations and other Employee Relations activities.As an Employee Relations Consultant you will: *Manage internal investigations end-to-end, i.e. Review, investigate, and resolve internal complaints Advise stakeholders on Employee Relations / management best practices Partner with Legal to respond to lawsuits, agency claims, attorney letters, etc. Draft or revise Human Resources Policies & Procedures and provide interpretation / guidance / advice on existing policies and procedures Support or lead various HR projects Analyze data and develop reporting and/or draft papers Develop relationships with various stakeholders Proactively identify and resolve potential workplace conflicts Other duties, as needed For this role, HSBC targets a pay range between $82,600.00 and $123,900.00. The final fixed pay offer will depend on the candidate and a number of variables, including but not limited to, role responsibilities, skill set, depth of experience and education, licensing/certification requirements, internal relativity, and specific work location. At HSBC, our overall goal is to provide a competitive Total Reward Package, with an appropriate mix of fixed pay, and variable pay, as part of an employee's overall total compensation and benefits. Variable pay generally takes the form of discretionary, annual awards (sometimes referred to as a bonus). Additionally, HSBC offers a wide range of competitive and flexible benefits designed to help you improve your health and well-being, finances, and lifestyle. Requirements 3 to 5 years of experience working in Human Resources, Legal, Compliance, or equivalent experience in Employee Relations is strongly preferred Strong communication, negotiation and relationship building skills particularly with stakeholders of various seniority levels Experience in conducting internal investigations is strongly preferred Demonstrable expertise in Microsoft Office (Excel, Outlook, Word, OneNote, Teams, PowerPoint) Problem solving skills, curiosity, and strong attention to detail Experience in proactively identifying and resolving workplace conflicts Consultative HR partner experience Experience with conducting data analysis, creating PowerPoint decks, and drafting papers is strongly preferred Project management experience In compliance with applicable laws, HSBC is committed to employing only those who are authorized to work in the US. Applicants must be legally authorized to work in the U.S. as HSBC will not engage in immigration sponsorship for this position.#wayupAs an HSBC employee, you will have access to tailored professional development opportunities to ensure you have the right skills for today and tomorrow. We offer a competitive pay and benefits package including a robust Wellness Hub, all in a welcoming, diverse and inclusive work environment. You will be empowered to drive HSBC's engagement with the communities we serve through an industry-leading volunteerism policy, a generous matching gift program, and a comprehensive program of immersive Sustainability and Climate Change Initiatives. You'll want to join our Employee Resource Groups as they play a central part in life at HSBC, including the development of our employees and networking inside and outside of HSBC. We value difference. We succeed together. We take responsibility. We get it done. And we want you to help us build the bank of the future!All qualified applicants will receive consideration for employment without regard to age, ancestry, color, race, national origin, ethnicity, disability or medical condition, genetic information, military or veteran service, religion, creed, sex, gender, pregnancy, childbirth, caregiver status, marital status, citizenship or immigration status, sexual orientation, gender identity or expression or any other trait protected by applicable law.
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