Workplace Solutions - Customer Service Analyst

JPMorgan Chase & Co. • Columbus, Ohio • Posted June 19, 2026

About the Role

Workplace Solutions is a tech and service-based offering, created to empower teams to easily navigate their workplace incentives with confidence. Our intuitive solutions help to attract and keep talented people.

If you are seeking a client facing role that promotes exceptional customer service and innovation this may be the position for you. 


As a Customer Service Analyst in JP Morgan Workplace solutions you will be a prominent point of contact for our participants. This role demands good communication and a desire to deliver exceptional client service. 

Job Responsibilities 

  • Acts as the first point of contact for JP Morgan Workplace Solutions, providing exceptional customer service and knowledge on the products and services that will support customers in their financial journey.
  • Communicates with customers via phone calls and emails, in order to turn them around in a timely manner with high quality responses
  • Interact with othe...