Workers Compensation Plant Representative I

Zobility • Buffalo, New York, United States • Posted May 11, 2026

About the Role

Position Description:




  • Workers Compensation Claims Handler at the Plant with a focus on excellent customer service, quality claims handling, and loss cost management.




Responsibilities:


  • Set up and enter new claims into the claim management system, ensuring claim coding is correct and files are properly documented.

  • Perform critical claim technical tasks, including plant investigations and 3-point contacts.

  • Interview claimants, employers, medical professionals, legal counsel, and witnesses, and prepare thorough investigation summaries.

  • Prepare files for outside counsel. Assist in the management of all elements of claim files to reduce or maintain medical costs, lost time duration, and litigation expenses.

  • Participate in case management meetings and collaborate with medical, human resources, and...