Wintel Engineer (on-prem experience)

Job Summary The Wintel Engineer works within a team to ensure daily availability and optimal performance of Wintel Servers, managing Windows Server OS installations, administration, incident resolution, and Root Cause Analysis to support critical business functions. Responsibilities Implement ongoing maintenance, security, and availability of Windows-based infrastructure aligned with business needs Troubleshoot and resolve Windows OS incidents and problems following customer processes Perform Root Cause Analysis (RCA) for OS-related service problems to support problem management Coordinate with support vendors for maintenance, support, and issue resolution Support Windows Server systems, system software, clustering software, and management agents Analyze historical usage data for CPU, memory, I/O, and storage to identify trends and inform capacity planning Develop and implement capacity improvement plans based on analysis Assist in developing and maintaining the Technical Disaster Reco...