Welcomist Internship - Boutique Roma
Hermes • Roma, Lazio • Posted June 19, 2026
About the Role
GENERAL ROLE
The Welcomist Intern will deliver and ensure the best customer experience to our clients! He/She will rapidly gain an understanding of retail fashion luxury industry and how an important Store is daily organized.
MAIN RESPONSABILITIES
The Intern will be involved in the following activities:
* Welcome clients with a warm and hospitable greeting;
* Build strong relationships with clients in order to discover their needs and wishes;
* Talk to clients while they wait to be with the Sales Associate in charge of the Métier they are interested in;
* Manage customer queues through a dedicated app on Hermès devices;
* Support the Sales Associates Team by helping schedule their appointments and customer visits;
* Manage front and back relationship with the Operations Teams to ensure the online, after sales service and reservations orders delivery.
PROFILE
...
The Welcomist Intern will deliver and ensure the best customer experience to our clients! He/She will rapidly gain an understanding of retail fashion luxury industry and how an important Store is daily organized.
MAIN RESPONSABILITIES
The Intern will be involved in the following activities:
* Welcome clients with a warm and hospitable greeting;
* Build strong relationships with clients in order to discover their needs and wishes;
* Talk to clients while they wait to be with the Sales Associate in charge of the Métier they are interested in;
* Manage customer queues through a dedicated app on Hermès devices;
* Support the Sales Associates Team by helping schedule their appointments and customer visits;
* Manage front and back relationship with the Operations Teams to ensure the online, after sales service and reservations orders delivery.
PROFILE
...