Webber - Service Manager - Heavy Civil

Ferrovial • Tampa, Florida • Posted July 08, 2026

About the Role

Description

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Summary:

The Service Manager will be responsible for overseeing and managing all aspects of the service department operations, ensuring high-quality service delivery, customer satisfaction, and efficient workflow. This role demands strong leadership skills, technical expertise, and the ability to drive continuous improvement.

Responsibilities

  • Supervise and manage the service team, ensuring efficient and effective operations.
  • Ensure the highest levels of customer satisfaction by addressing customer inquiries, complaints, and service issues promptly and effectively.
  • Coordinate and oversee service scheduling, maintenance, and repair activities to meet customer needs and expectations.
  • Conduct regular performance reviews, provide training and mentorship, and foster a positive work environment.
  • Manage the inventory of parts and supplies necessary for the service operations.
  • Implement...