Watches & Fine Jewelry High-End Manager (Shanghai / Beijing)

CHANEL • Shanghai, Shanghai • Posted July 02, 2026

About the Role

The High-End Manager is responsible for building a sustainable High-End Business (HEB) ecosystem within the boutique by: 

  • Developing and expanding a strong pipeline of High-End (HE) clients;
  • Elevating the High-End selling capabilities of the boutique team;
  • Driving long-term business growth beyond transactional sales.

    • This role acts as the in-boutique HEB leader and subject matter expert, partnering with Head of Boutique (HOB) to strengthen the boutique’s positioning in HE categories (HH, HJ, HJW and SR).

    KEY RESPONSIBILITIES

    1. High-End Clients Development & Pipeline Management

  • Build and manage a structured HE client pipeline, including: UHNW key clients, potential upgrade clients, new acquisition targets;
  • Define and drive client roadmap plans (12-month engagement strategy per key client);
  • Lead HE client acquisition through networking with Fashion /Mall /client referrals and external partnerships;