VP of Customer Experience & Digital Transformation
Black Pearl Consult • dubai, dubai • Posted June 17, 2026
About the Role
A leading consulting firm in Dubai seeks a Vice President of Customer Experience and Digital Channels. This role involves shaping customer experience strategy and enhancing digital channels for optimal engagement. The ideal candidate will have 5–8 years of experience in customer experience, strong leadership and communication skills, and knowledge of AI and digital solutions. This position offers the chance to lead transformative projects and make a significant impact in a dynamic environment.
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