VP, Client Onboarding & Implementation Ops

Citi is seeking a Vice President-Implementation Manager based in Kuala Lumpur, Malaysia. This senior role, also titled Client Onboarding Lead Analyst, requires expertise in documentation review, project management, and customer service. Candidates should have 6-10 years of relevant experience, strong communication abilities, and demonstrate risk management practices.

This position involves leading teams, optimizing processes, and ensuring high levels of customer satisfaction through effective service delivery and stakeholder communication.