VoIP Network Support Technician

VIVANT CORP • Costa Rica, Costa Rica • Posted June 23, 2026

About the Role

Vivant is on a mission to eliminate business downtime. We guarantee 100% uptime for SMBs, and we’re looking for a Level 1-2 Support Technician to help us deliver on that promise.

Essential Criteria

  • Not Desktop Support: If your background is primarily hardware repair or general IT helpdesk, please do not apply.
  • VoIP Expert: You must have hands-on experience with SIP trunks, PBX systems, and network routing.
  • English Only: Supporting U.S. customers; English fluency is required. Resumes must be in English.

Requirements

Your day to day life as a VoIP Network Support Technician:

  • Answer incoming client calls r...