VIBE Retail Associate — Create standout customer experiences

URBN • liverpool, england • Posted June 12, 2026

About the Role

Location

41 Paradise Street, Liverpool, , L13EU United Kingdom

Role Summary

The main objective of this role is to support store management team in achieving a store environment that fosters creativity, employee development and the VIBE philosophy. To uphold the Urban Outfitters Peers Training Peers philosophy.

What You’ll Be Doing

People

  • Deliver a positive, friendly experience by engaging the customer through conversation and service
  • Enhance the VIBE by focusing on customers and not on projects during prime time selling hours
  • Provide a store experience that reflects the Company's mystery shop standards
  • Contribute to the overall VIBE in the store by being positive, respectful and helpful to others
  • Uphold Company standards and act as a positive role model to peers

Teamwork & Communication

  • Work productively within the team and take initiative to work ...