User Support Technician NOC 22221 *APPLY NOW FOR FUTURE OPPORTUNITIES*

GreenTech Resources Worldwide Canada | Full time

Central Alberta (Stettler), Canada | Posted on 03/13/2025

Responsibilities

• Discovering hardware and software solutions
• Troubleshooting technical problems
• Identifying and repairing flaws
• Troubleshooting network issues
• Hardware and software installation and configuration
• Speaking with customers to quickly determine the source of their problem
• Giving customers timely and accurate feedback
• Customers are guided through a series of steps to solve a problem
• Following up with clients to ensure the issue has been resolved
• Replace or repair the required components
• Assisting with the deployment of new applications
• Support is provided in the form of procedural documentation
• Managing several cases at once
• New technologies are being tested and evaluated
• Checking the electrical...