User-Centric Tech Support Specialist

Core Code io is seeking a detail-oriented Technical Support Specialist in Cape Town to assist users with technical issues and provide effective solutions. The role involves troubleshooting problems, supporting systems, and ensuring a positive user experience.

The ideal candidate should have experience in IT support, strong troubleshooting skills, and excellent communication abilities. You will be responsible for providing technical support through various channels, documenting issues, and collaborating with teams to resolve concerns.