Unix & Sql Production Support Engineer

UNIX & SQL Production Support EngineerLocation: Guadalajara, Jalisco, Mexico.ResponsibilitiesActively provide support for resolution of L3 issues with detailed analysis, code fixes, and rigorous testing.Work on supporting product servers and clients on cutting-edge platforms, contributing to continuous improvement and continuous delivery.Continually focus on enhancing the performance of Java applications.Use Splunk for debugging and log analysis.Work effectively in collaboration with other team members.Implement new tool functionalities that support changing business requirements.Develop functions to automate provisioning and access management for primary/secondary controls.Develop functions to help improve user experience.Provide technical feedback and support to development teams.Perform detailed root cause analysis of issues in production and implement corrective actions.Lead collaboration and communication in a global environment.Participate in requirements gathering, design, an...