University of Alberta Delivery Manager Role

University of Alberta • edmonton, division no. 11 • Posted July 04, 2026

About the Role

Lead the Service Delivery Manager position for Student Information Systems at the University of Alberta, focusing on Oracle PeopleSoft solutions. Drive continuous improvement and service governance.
You will play a crucial role in managing the delivery of applications and services for Student Information Systems. Collaborating closely with internal tech teams and stakeholders, you will ensure that performance standards are met and aligned with the university's strategic initiatives. This role reports to the Senior Manager of Enterprise Systems.
Key Responsibilities:
• Ensure successful delivery of Oracle PeopleSoft solutions
• Serve as primary liaison between stakeholders and teams
• Maintain high performance and service standards
• Implement continuous improvement initiatives
• Integrate diverse resources into cohesive teams
Requirements:
• Experience in managing service delivery operations
• Familiarity with Oracle PeopleSoft systems
• Solid leadershi...