Unit Clerk - Progressive Care Unit PCU
UNC Health Care • Hendersonville, NC • Posted June 29, 2026
About the Role
**Description**
Your passion belongs at UNC Health. Join more than 56,000 teammates working together to improve the health and well-being of the communities we serve across North Carolina.
Summary:
The Unit Clerk is a primary customer service role for an acute care unit in a hospital setting. This role organizes and facilitates common administrative and logistic tasks arising from the regular clinical operations of the unit.
Responsibilities:
+ Coordinates patient movement to and from the unit, whether within the hospital, to other institutions or as part of the discharge process.
+ Answers patient and family queries by phone or other mediums and escalates to appropriate staff as needed.
+ Schedules patient discharge and post-discharge consultations.
+ Acts as primary service representative for unit to staff and visitors.Maintains simple accountability systems for the unit, such as physical environment checklists.
<...
Your passion belongs at UNC Health. Join more than 56,000 teammates working together to improve the health and well-being of the communities we serve across North Carolina.
Summary:
The Unit Clerk is a primary customer service role for an acute care unit in a hospital setting. This role organizes and facilitates common administrative and logistic tasks arising from the regular clinical operations of the unit.
Responsibilities:
+ Coordinates patient movement to and from the unit, whether within the hospital, to other institutions or as part of the discharge process.
+ Answers patient and family queries by phone or other mediums and escalates to appropriate staff as needed.
+ Schedules patient discharge and post-discharge consultations.
+ Acts as primary service representative for unit to staff and visitors.Maintains simple accountability systems for the unit, such as physical environment checklists.
<...