Travel Consultant

Job Description

Company Overview

Fly Air is an independent travel agency based in Islamabad offering ticketing, reservations and travel planning for leisure and corporate clients.

Role Overview

The Travel Consultant will manage end-to-end booking processes, provide tailored itinerary recommendations, and ensure smooth travel experiences for clients. This is an on-site position in Islamabad reporting to the Sales and Operations Lead.

Key Responsibilities

• Manage flight, hotel and car reservations using GDS and agency reservation platforms.
• Issue and reissue tickets; process refunds and endorsements.
• Advise clients on route options, fares, baggage rules, travel documentation and visa guidance for common destinations.
• Create customized itineraries and cost estimates for leisure and business travelers, ensuring compliance with budgets and company policies.
• Respond to customer inquirie...