Training & Engagement Manager

In this role you would lead the design and delivery of tailored training programmes aligned to customer needs, utilising both virtual and face‑to‑face formats across all market segments, including hospitals, community settings, pharmacies, and private healthcare providers. You will work cross‑functionally with marketing, training, technical services, global product management, and commercial teams, the role acts as a Subject Matter Expert (SME) for the Afinion and Cholestech LDX platforms.

Responsibilities & Qualifications

• A strong technical understanding of the product portfolio to include governance, quality processes, enable troubleshooting, and complaint monitoring.
• Supporting the technical components of tender submissions.
• Working closely with customers to drive engagement and retention, proactively identifying opportunities to upsell and increase product utilisation.
• Developing innovative training initiatives and program...