Training Coordinator

The Training Coordinator is pivotal in ensuring exceptional customer service and smooth administrative operations for our education and training courses. This role involves handling inquiries, processing enrolments, managing payments, and coordinating with various departments to ensure a seamless experience for our students. You shall be detail-oriented, customer-focused, and adept at multitasking.
Duties and Responsibilities shall include but not be limited to: Customer Service: Respond to incoming phone calls promptly, addressing inquiries and providing information about courses and services. Handle email inquiries efficiently, offering accurate information and solutions to potential and current students. Course Administration: Process student enrolments into courses accurately, ensuring all necessary details are captured. Send course confirmation details to students, ensuring they have all necessary information. Distribute eLearning resources and materials to enrolled students. I...