TikTok Shop - SEA Governance Operations Project Intern (Response Management) - 2026 Start (BS/M[...]
Ellis Technologies, Inc. • singapore, singapore • Posted June 25, 2026
About the Role
TikTok Shop - SEA Governance Operations Project Intern (Response Management) - 2026 Start (BS/MS)
Intern
Job Code: A62723
About the TeamTikTok Shop's Governance and Experience (GNE) is a global team responsible for ensuring our marketplace is safe and trustworthy for not only our users, but also sellers and creators. We value user satisfaction and work on policies, rules and systems to ensure quality. Our mission is to provide world-class service and experience for customers, sellers, and creators.
Responsibilities- Assist in triaging and investigating high-priority e-commerce escalations related to various online risks and harms.
- Support the team in conducting root-cause analyses to strengthen GNE's risk prevention and management capabilities.
- Monitor key performance metrics and escalation trends to help produce data‑driven insights and reports for leadership.
- Assist in drafting and updating framewo...