Tier 2 Network Support Technician - In-office - Claremont

ENVIRONMENT:

JOIN the team of a dynamic Technology company who is seeking an experienced Tier 2 Network Support Technician from the ISP industry who can hit the ground running. The ideal candidate will have strong Mikrotik and networking experience, be technically confident, client-facing, and comfortable conducting occasional site visits and surveys. This role requires someone hands-on, reliable, and able to troubleshoot and resolve networking issues efficiently within a fast-paced ISP environment.

DUTIES:

• Provide Tier 2 technical support and escalation handling


• Troubleshoot network, connectivity, wireless, and routing issues


• Configure and support Mikrotik devices and related infrastructure


• Perform client site visits and site surveys when required


• Assist with network implementations and maintenance


• Work closely with internal support and engineering teams


• Delive...