Temp Customer Care Associate (English and Arabic Speaker)

Who are we?

Founded in 1982, APM, Ariane Prette Monaco, is a contemporary fashion jewelry brand that associates itself with the chicness of Monaco and South of France lifestyle.

About the Role:

• 5 months contract (Oct 2025 to Feb 2026)
• Office and home based
• 5-day work per week (Monday to Friday)
• Fluent Arabic and English Speaker is a MUST

Responsibilities

• Manage customer calls and request relevant information
• Handle customers' emails and live chat enquiries regarding pre-sales and after sales service enquiries
• Liaise with Logistics, After Sales Service and global boutiques on daily basis
• Follow up the offline store enquiries and complaints
• Other ad-hoc projects assigned by the manager

Qualifications

• Minimum 3 years relevant experiences in customer service/ luxury retail field
• Proficient with MS Office
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