Telesales Executive

DHL eCommerce (Malaysia) Sdn. Bhd. • Puchong, Selangor • Posted June 09, 2026

About the Role

We are currently seeking a Telesales Executive to join DHL eCommerce in Malaysia!

The Telesales Executive will be responsible for the revenue retention and development for the customers’ portfolio accounts through sales tactics of up-selling and cross selling for our services and products. The incumbent will also be in charge of new business development by opening new accounts.

Essential Duties and Responsibilities

Customer Management
  • Act as customers’ main contact, responding and attending to their sales and post sales requirements
  • Build a strong client relationship to ensure that the accounts perform and grow to its maximum potential, reducing attrition rate and minimizing opportunities for competitors to gain business
  • Manage a portfolio of existing customers via regular telephone calls to secure new business ...