TeleCS Executive - SME Credit, Monee (6-month-contract)(3rd Party Contract)

Job Description

• Engage customers via phone calls, emails, and WhatsApp to promote SME Credit products such as SLoan for Seller and Quick Funds.
• Deliver engaging, needs‑based conversations that match customer profiles with suitable products, driving cross‑sell and upsell opportunities.
• Follow up on assigned leads and update customer interactions in the CRM system accurately.
• Keep up to date with product information, promotions and basic compliance guidelines.

Requirements

• Previous experience in SME loans, telesales, or credit sales roles is an advantage.
• Excellent written and verbal communication in English and Malay; fluency in Mandarin is a plus.
• Target‑driven and motivated to achieve sales goals.
• Able to work independently and as part of a team.
• Open to attending basic product or compliance training if required.