Telco CS Team Lead: Path to Service Delivery

Gear Inc. is looking for a Customer Service Team Lead to oversee operations for an Australian Telco client. You will manage a team, ensuring high-quality service and SLA compliance while also having opportunities for career advancement into project coordination and service delivery roles.

The ideal candidate will have at least 2 years of Telco Customer Service experience, including 1 year in a supervisory position. Strong people management skills and the ability to work with multiple stakeholders are essential.