Technology Support Specialist II
Insight Global • New York, NY • Posted June 06, 2026
About the Role
Job Description
* Providing assistance to end users for firm-approved applications using a variety of different methods; those applications include: Microsoft Office, Outlook, iManage, ChangePro, Metadata Cleaning Assistant, inTapp Time, Remote Desktop Services, VPN, and other applications as deemed necessary
* Performing regular maintenance on PC equipment such as desktop and notebook computers, printers, monitors, and peripheral hardware; scanning computers for viruses
* Troubleshooting and resolving problems involving hardware, systems software, and applications software; troubleshooting a variety of symptoms in order to diagnose the actual problem
* Setting up and configuring desktop and notebook computers and printers, initializing and stabilizing performance
* Meeting and coordinating with other local Technology department members on product installation, training, and support
We are a company committed to creating inclusive environ...
* Providing assistance to end users for firm-approved applications using a variety of different methods; those applications include: Microsoft Office, Outlook, iManage, ChangePro, Metadata Cleaning Assistant, inTapp Time, Remote Desktop Services, VPN, and other applications as deemed necessary
* Performing regular maintenance on PC equipment such as desktop and notebook computers, printers, monitors, and peripheral hardware; scanning computers for viruses
* Troubleshooting and resolving problems involving hardware, systems software, and applications software; troubleshooting a variety of symptoms in order to diagnose the actual problem
* Setting up and configuring desktop and notebook computers and printers, initializing and stabilizing performance
* Meeting and coordinating with other local Technology department members on product installation, training, and support
We are a company committed to creating inclusive environ...