Technology delivery lead specialist

Job Description
We are seeking a highly reliable and organized Technology Delivery Lead Specialist to join our Technology Delivery Lead team within the Client Success Departmen t. This role is critical in ensuring seamless client experience during custom production changes, hotfixes, and monthly release cycles. You will be the first point of contact during critical issues, manage client communications related to production changes, and support client validation activities during after-hours deployments
This is a client-facing, detail-oriented role requiring exceptional communication, organizational, and time management skills. The ideal candidate is dependable, responsive, and committed to delivering exceptional service in a fast-paced, dynamic environment
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Key Responsibilitie
s Hotfix Support
: o Provide support durin g Tuesday and Thursday hotfix windo ws, ensuring smooth client validation after custom production change
s.▪ Tracks and manages changes to be inclu...