Technical Support (Night Shift)

Viecoi.vn • Ho Chi Minh City, Hồ Chí Minh • Posted June 08, 2026

About the Role

Mô tả công việc: Responsibilities
  • Provide technical support and customer care to mostly owners of nail salons, restaurants, hair salons, garages, milk tea shops, and fast food establishments across the US and Canada.
  • Work on computers (offline, online, remote) and company equipment such as card terminals and POS systems.
  • Conducted product setup, training, and demonstrations and resolved incidents and issues related to the companys equipment and services.

Working Hours:
  • Shift 1: 08 PM 04 AM
  • 5.5 days per week

Requirements
  • Good English communication skills are a strong advantage. (English level IELTS 5.5 6.0 or equivalent)
  • Clear and fluent voice with no regional characteristics, demonstrating confident communication skills.
  • Understanding networking, including setting up routers, modems, and reserved IPs.
  • Strong teamwork skills with a posi...