Technical Support Lead

About the Company

Power Test®, LLC is an industry leader in the design, manufacture, and sale of dynamometers, heavy equipment testing systems and related data acquisition and control systems. For over 40 years, Power Test has provided specialized test equipment to manufacturers, rebuild facilities, and distributors in the mining, oil and gas, power generation, marine, trucking, construction, rail, and military markets in over 90 countries on six continents. Our headquarters and manufacturing operations are located in Sussex, Wisconsin with sales representatives worldwide.

About the Role

The Technical Support Lead plays a dual role as both the voice of the customer and the engine behind post-sale technical service revenue. This high-impact position leads Power Test’s technical support strategy with a focus on improving response and resolution times, monetizing post-warranty and legacy support, and building a best-in...