Technical Support Field Specialist

Teledyne Technologies Incorporated • Fareham, England • Posted June 29, 2026

About the Role

Description

Job Summary:

Exciting role within Raymarine's Thermal Technical Support Department, focusing on customer support (office-based and infield). Responsibilities include diagnostics, repair, training, boat visits and attending events. Requires travel (Global), a Driving Licence, and a Passport.

Primary Duties & Responsibilities:

  • Handle telephone enquiries and provide 1st/2nd line support for FLIR Thermal products.
  • Manage CRM and email queries, assist team colleagues, and oversee returns and repairs processes.
  • Conduct in-field service visits and escalate technical issues with full triage to relevant teams.
  • Support engineering teams and drive product improvement through technical expertise and customer feedback.
  • Act as a technical subject matter expert to train customers and support other team members.
  • Perform other assigned duties.

    • Job Qualifications:

  • Preferred: ...