Technical Support Engineer (Solar Inverter + EVCS + Portable Power Station）

Responsibilities

• Provide remote technical support to Pakistan distributors, installers and on-site support when necessary.
• Repair inverters, determine faults and collate after-sales service data.
• Responsible for guiding and supporting installers in the installation, monitoring, post operation and maintenance of home PV plants.
• Provide promotion support for the sales side.
• Actual work is based on service volume and not limited to customer support work in Pakistan.

Requirements

• Power electronics, electrical engineering and automation is preferred.
• Skilled in computer and office software operation.
• Proactive, strong sense of responsibility, good communication skills and sense of teamwork, strong ability to implement goals, power industry related after-sales service experience is preferred.
• Able to independently complete circuit board replacement for power equipment. ...