Technical Support Engineer (Cloud / Application Support)

Artech LLC • Stamford, Connecticut, United States • Posted May 12, 2026

About the Role



Request-ID: (phone number removed)

Title:  Agiloft Developer

Locations: Stamford, CT/Remote

Duration: 6 Months

 

Salary Range: $55 - $60/Hour on W2 (Without Benefits).

Applicants must be willing to work on W2.

 

Role Descriptions:

  • Provide excellent customer service to all customers, partners, and internal stakeholders when interfacing with them.

  • Follow all ticket SLA and notation departmental guidelines.

  • Become knowledgeable about Agiloft and products with which we integrate, such as Active Directory, LDAP, Outlook, Word, Excel and Salesforce.

  • Take customer calls and manage the creation and submission of support tickets to track and resolve customer issues.

  • Assist in generating software licenses and overseeing the...