Technical Support Associate

We’re Hiring: Technical Support Associate

Medical Device | Respiratory Care | Digital Health Monitoring

Company: Medien / Medien MaxTrack

Location: Malaysia

Employment Type: Full-Time

Industry: Medical Device, Respiratory Care, Sleep & Homecare Solutions

Medien is expanding our technical support team to strengthen our respiratory care, sleep diagnostic, oxygen therapy, and digital patient monitoring solutions.

We are looking for a responsible and hands‑on Technical Support Associate who can support device troubleshooting, servicing workflow, patient support, and technical coordination with our sales and service teams.

Key Responsibilities

As a Technical Support Associate, you will be responsible for:

Technical Support & Troubleshooting

• Troubleshoot CPAP, BiPAP, ventilators, oxygen concentrators, portable oxygen concentrators, O₂ Ring, and related respiratory devices.
• Iden...