Technical Software Support

Overview

Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.

Apply now for the Technical Software Support role. In this position, you will use your technical expertise to diagnose and resolve customer incidents involving the Varian oncology software suite.

Responsibilities

• Respond to support requests remotely, troubleshoot issues, and escalate complex cases when needed.
• Restore systems to normal operation as quickly as possible to minimise downtime.
• Record all support activities accurately in CRM.
• Provide support for installations, upgrades, maintenance, and customer training.
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