Technical Service & Development Professional, Plastics Additives

Key Responsibilities

• Be the focal point for all technical matters related to customer work.
• Be the expert on questions related to our additives and how they affect properties and processing conditions at our direct and indirect customers.
• Develop deep relationships with key technical contacts at our customers; be their preferred point of contact for any technical matters.
• Understand the problems that need to be addressed, translate them into hypotheses and execute experiments (lab or plant trials) to validate them.
• Work closely with sales, marketing, and R&D to align priorities, coordinate activities, and accelerate project execution and commercial outcomes.
• Study and stay abreast of new polymers, additives, and applications.
• Help assess the value generated by our solutions to the customer.
• Identify customer needs and support the translation of technical values into commercial outcomes.