TECHNICAL SENIOR SPECIALIST

Napco National • dubai, dubai • Posted June 07, 2026

About the Role

Job Description

Job Summary

Carry-out technical department activities to ensure an adequate design as per customer requirements.

Job Responsibilities & Tasks

  • Job Responsibilities & Tasks Duties include but are not limited to
  • Check and review the Customer Technical Specifications Sheet in order to configure the new FG and relay it to Technical Manager for approval.
  • Prepare the Root Cause Analysis (RCA) of customer complaint related to Technical department and relay to Technical Manager for approval.
  • Assist in the Trial execution by checking machine parameters, run-ability and produced item; generate a trial report showing the result and relay it to Technical Manager for review.
  • Provide technical support, once delegated by Technical Manager, for the Sales and Marketing team, upon customers’ visits in case of Claims or Trial‑runs.

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